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Bluetooth pairing
Lanieting04
Member

I received a new smart watch for Christmas and it will not pair with my bluetooth. It says incorrect pin or passkey.  It will connect to the app just not my phone. Help please

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Re: Bluetooth pairing
vzw_customer_support
Customer Support

Lanieting04,


What an awesome gift. You've come to the right place for assistance. To get us started what make/model device? What make/model smart watch? Describe what happens when you try to pair via Bluetooth?


KatiM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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