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Camera error
zippyncbound
Member

All of a sudden when I click on my camera icon I get a black screen and then it tells me there is a camera error to restart camera. I have clear the cache, did a force stop and have restarted phone none of which have solved the issue. I have also uninstalled as many apps as I could find that would use the camera. What else can I do and has anyone else experienced this problem?

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Re: Camera error
zippyncbound
Member

I should also add that the flashlight will come on for rear-facing but not front-facing

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Re: Camera error
LENNYEDGE
Sr. Member

can you do a clear partition cache in recovery mode. NOT A RESET.

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Re: Camera error
vzw_customer_support
Customer Support

Zippyncbound, I know not having a fully functioning phone is definitely no fun. I want to make sure that we take every step to make the device work properly. Can you please click on this link to make sure we have completely clear the phone. Please click: http://vz.to/1RxfHGa .


VeronicaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Camera error
vzw_customer_support
Customer Support

Let’s get your camera working once again so you can capture those special moments, Zippyncbound. Are you using the factory camera application? Have there been any recent updates to the device prior to this issue occurring?

ChrisM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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