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Camera not working and speakers not working

My camera on my droid razr quit working it just keeps saying camera cannot initialize...has anyone else had this problem and if so what did you do about it?

(it also doesn't work on safe mode).

Also, my speakers are not working. I can't play music but sound works during phone calls/notification and on speaker phone.

This all happened after I downloaded the latest update a few months ago.


Labels (1)
Re: Camera not working and speakers not working
Sr. Leader

Liz have you Tried one of the Following,  1. A power cycle press and hold Power + Lower volume for 20 to 30 Sec. phone will shut off after the 20 to 30 sec. hold let off and let the phone re-power,  2. If that doesn't help the issue try a System Cache Clear, If the Issue after those two suggestion still is there then you may need to Factory Reset.

But try the First suggestion first and if takes care of the issue let me know if that did work.. i'll be on for a while  b33