We want your device to be fully functional, rclaeys3. You can not install an application that is hard coded into the system unless you are using a 3rd party application that you downloaded yourself. The only thing you can do is a factory reset of your device to correct the application. Does this information help?
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!