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Can I erase the content of my lost device but save it in the cloud?
mouserichey
Member

I lost my phone, can I erase what is on my phone but keep it all in my cloud accoutn. to retreive to my new phone?

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Re: I lost my phone, can I erase what is on my phone but keep it all in my cloud account, to retreive to my new phone?
vzw_customer_support
Customer Support

Hello there mouserichey!

I'm so sorry to learn that your phone has been lost. You can use Android Device Manager that allows you to remotely erase the device. Click on the link to get  signed in http://bit.ly/2sxoA1r .


ChristinaB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I lost my phone, can I erase what is on my phone but keep it all in my cloud account, to retreive to my new phone?
vzw_customer_support
Customer Support

Hello there mouserichey!

I'm so sorry to learn that your phone has been lost. You can use Android Device Manager that allows you to remotely erase the device. Click on the link to get  signed in http://bit.ly/2sxoA1r .


ChristinaB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I lost my phone, can I erase what is on my phone but keep it all in my cloud account, to retreive to my new phone?
Ann154
Expert
Expert

Verizon doesn't "have" the Android Device Manager application. That application is written and maintained by Google.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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