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Can I unlock my device without it factory resetting itself?
_iTS_SUCH_A_GOOD_LiFE

Hello, i'm in desperate need... I entered in the wrong security pin X9 and next will factory reset my droid maxx to factory what can i do ?

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Re: hello i entered in the wrong security pin X9 and next will factory reset my droid maxx to factory what can i do ?
vzw_customer_support
Customer Support

Oh no, _iTS_SUCH_A_GOOD_LiFE_!
I have been there once before. Unfortunately, if you can't recall the password and enter it incorrectly again, it will reset and there is no way around it.
This is a security feature of the phone.
When you set it up again, be sure to select a password that is easily remembered.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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Re: hello i entered in the wrong security pin X9 and next will factory reset my droid maxx to factory what can i do ?
vzw_customer_support
Customer Support

Oh no, _iTS_SUCH_A_GOOD_LiFE_!
I have been there once before. Unfortunately, if you can't recall the password and enter it incorrectly again, it will reset and there is no way around it.
This is a security feature of the phone.
When you set it up again, be sure to select a password that is easily remembered.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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