Can someone help me with getting my music to play

[amybethnj]

I downloaded the Motocast, transferred all my songs to the phone from Itunes.  I had it playing last nite, now when I try to access it, it told me that my device or computer was office line.  I turned the wifi feature on my phone and went back into my music  the songs come up, but they dont play.  It looks like it is going to start playing, then the little disc on the scrreen keeps spinning.   Am I doing something wrong? 

[B33]

Try doing a Soft Reset. Or you may have to Clear the Cache in your Music App!

[SallyC · Accepted solution]

amybethnj wrote:

I downloaded the Motocast, transferred all my songs to the phone from Itunes.  I had it playing last nite, now when I try to access it, it told me that my device or computer was office line.  I turned the wifi feature on my phone and went back into my music  the songs come up, but they dont play.  It looks like it is going to start playing, then the little disc on the scrreen keeps spinning.   Am I doing something wrong?

It sounds like your songs are not loaded on your phone, but you are accessing them on your pc using MotoCast.  The song names show up, but when you want to play them you get the message that your computer is offline. 

In order to access them your computer must be online - not turned off or asleep.   You can go into Settings>General in the Motocast software on your pc and tell it to Prevent Computer from Going Asleep so your music is always available to you.