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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Can't Find Unread Text Messages

Lately when my battery begins to run low, my phone stops receiving text messages. Right now, the messaging app icon tells me I have 8 unread messages but when I go into the app, there's no trace of them. I did receive notifications when my battery was low that my phone was unable to download the text messages and to tap the notification to retry, but then the notification just disappears and there's still no trace of the messages. How can I get these text messages to download??

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Re: Can't Find Unread Text Messages
Customer Support

I know battery issues can be frustrating angiety but we are here to help. Does your phone have any water or physical damage? Is there any issues with your charger or charging port? Have you downloaded any new apps since the battery issue started?

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