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I have the same problem as this person:
Re: My Razr is only sending email messages when on WIFI.
Verizon Wireless Customer Support Sep 26, 2012 10:02 AM (in response to etymomel)
Hi etymomel,
We want to make sure you can get your emails without a problem on our service. Can you verify the software version on your phone? http://bit.ly/xP9vOA Verify you have 6.16.211.XT912.Verizon.en.US. Keep me posted.
Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport
My software version is in fact 6.16.211.XT912. Now what?
Customer support didn't say.
--With warm regards,
Norm
<Personal information removed per the Verizon Wireless Terms of Service.>
Message was edited by: Verizon Moderator
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Thanks so much for the information, normholland!
Your software is up to date. Do you have more than 1 email address set up on the phone? If so, are all of the email addresses only sending email while on WiFi?
If so, please go to Settings>under Data usage select More>Mobile Networks>enable Data Enabled
What happens then?
Tamara H.
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I only have one e-mail address on the phone.
I did as you suggested and switched from "global" to LTE/CDMA. Let's see
if that works.
--With warm regards,
Norm
(removed personal email address as per VZW ToS)
On Mon, Oct 15, 2012 at 1:42 PM, Verizon Wireless Customer Support <
Message was edited by: Verizon Moderator (M)