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Can't receive texts from one person
GField
Member

I can receive texts to one person.  It started a week ago.  Please help.

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Re: Can't receive texts from one person
ea79
Novice

Did the person you're texting upgrade to an iPhone possibly? Or, did you recently change to an android?

It could be iMessage being the cause of your issue. I'd need a little more info to help you further.

Also, another possibility would be that they blocked your number. (unlikely, I know, but still a possibility)

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Re: Can't receive texts from one person
GField
Member

She does have an iPhone but she has had her phone for 6 months and so have I. She checked to see if I was blocked and I wasn't

Sent from my Verizon Wireless 4G LTE DROID

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Re: Can't receive texts from one person
vzw_customer_support
Customer Support

Hi Gfield,

We apologize for the issues that may have serviced with your messaging capabilities. Is your friend also a VZW customer? Has he/she contacted their carrier to check things on their end. Are you able to successfully send messages to this individual? Please keep us posted.

MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

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Re: Can't receive texts from one person
singlers04
Member

I also can't receive texts from a Samsung galaxy phone..........any suggestions?

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Re: Can't receive texts from one person
vzw_customer_support
Customer Support

Hi singlers04,

We are here to get your messages flowing again. What Galaxy phone do you have? What is your zip code? Did you just get this phone? Keep us posted.

Thanks, BobbyS_VZW
Follow us on Twitter @VZWSupport

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