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Can't sync facebook with phone contacts??????
JBrownup
Member

Since the kitkat update, I can no longer get my contacts (People app) to sync with facebook.  No all of my contacts don't have photos by them nor do they have the quicklink to FB.  Is this gone??

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Re: Can't sync facebook with phone contacts??????
vzw_customer_support
Customer Support

JBrownup lets get everything sorted out and see what options are available! What happens when you follow these steps http://vz.to/1odTyU1 ? Do you see the option to sync with Facebook?

AshleyS_VZW
Follow us on Twitter @VZWSupport

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Re: Can't sync facebook with phone contacts??????
paul_kim718
Member

It just pulls the full list of contacts. Even when you go to settings > accounts/Facebook, nothing shows up as syncing like it does for Google. No line item for contacts or photos

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Re: Can't sync facebook with phone contacts??????
paul_kim718
Member

But it looks like it may be an fb/4.4.2 issue, not verizon

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Re: Can't sync facebook with phone contacts??????
vzw_customer_support
Customer Support

paul.kim718,

Thank you for the additional information! Have you tried to delete off your Facebook account on your device and then re-add the account? When a Facebook account is added you are prompted with the options to sync facebook contacts. Let us know if this helps.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Re: Can't sync facebook with phone contacts??????
jmcewen488
Member

I have deleted the Facebook account, app, and messenger app off of my device & reinstalled them. No options were available when I added the account back. I've looked in every settings menu I can find and still am having no luck fixing this issue.

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Re: Can't sync facebook with phone contacts??????
vzw_customer_support
Customer Support

Hello paul.kim718!

I want you to be able to personalize and sync your phone however you want! Let's try some troubleshooting. Please go into the Facebook application and go to Settings. Then, go to Sync Contacts, and turn the device off/on. Let me know how that goes for you.

Thanks,

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport