Cannot access the old phone to retrieve any photos

[eves44]

Red Eye, froze my phone. I did get a replacement for it but I need to retrieve photos off old phone. I tried the verizon store and they couldn't help. I tried hooking up to my computer, didnt work. Apparently I have to enable the debugging on old phone, but I cannot turn it on because of the stinky "red eye". How else can I retrieve my photos?

Subject was edited for clarity by: Verizon Moderator <<>>

[Christinerob]

did you ever get your pictures? Nobody can get mine so far phone will not turn on just the green guy