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Cannot receive voicemails until device is powered off/on

I have a Droid Turbo. My voicemails are not coming through until I power the phone off and back on again.

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Re: Cannot receive voicemails until device is powered off/on
Customer Support

We want to make sure you are provided with the best service and have a working device. I would be lost without my messages. With regard to your phone when did this start for you? Has there been any recent updates on your phone prior to this occurring? 

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