Re: Cloud not fully restoring texts on replacement device
DavidAronson3
Newbie

Yes. I turned off the WiFi when trying to get it to work through the cellular connection.

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Re: Cloud not fully restoring texts on replacement device
vzw_customer_support
Customer Service Rep

DavidAronson3 We certainly want the phone restored and we can help. Can you please tell me if you receive an error message when you try? Also, in case we need to open the account please reply to one of the forums included in the following link. http://vz.to/1UUW79a
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Cloud not fully restoring texts on replacement device
DavidAronson3
Newbie

Sometimes it said it failed. Other times it said it was 100% but it really wasn't.

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Re: Cloud not fully restoring texts on replacement device
DavidAronson3
Newbie

I'm not sure what you want me to respond to in that link?

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