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Continuously Dropping WiFi and I'm Angry!
madmaxx1
Member

I have a Razr Maxx and run everything stock and updated (4.1.2; 98.72.16.xt912.verizon.en.us) and have had the same issue as many regarding my phone dropping my Wi-Fi connection ALL THE TIME after the Jelly Bean update.  I spoke with VZW Tech support last night - he couldn't help me so he transferred me to Motorola support.  Tier one couldn't help me so I got tier 2.  THEY COULDN'T help me either!  My router is a new Belkin N750DB and everyone agreed that it's not the issue.  Hard reset of my phone, different broadcast channels with the router, everything and no help.  What's VZW going to do to fix this?????

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Re: Continuously Dropping WiFi and I'm Angry!
AnnLeBo
Member

I had the same problem! I read somewhere that since the update it has an issue with wireless N. I logged into my router and just checked off to use b and g and never dropped a wifi signal again!!

Re: Continuously Dropping WiFi and I'm Angry!
madmaxx1
Member

Nope, have tried every possible combination of b/g/n and it does NOT work - STILL dropping WiFi even when sitting 10 feet away from my router!!!  Where's Verizon with a solution???

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Re: Continuously Dropping WiFi and I'm Angry!
B33
Sr. Leader

Have you tried Resetting or Updating your Router if not see if that might work

Re: Continuously Dropping WiFi and I'm Angry!
Not applicable

There has been a written so called fix to use 5G on the router versus the 2.4 G band. However only certain newer routers have this ability. See if your new router has the new 5G band.

Good Luck

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