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DROID RAZR keeps rebooting
stevomccls
Member

A few days ago my Droid RAZR wouldn't connect to the mobile network and then proceeded to reboot continuously. I've hard reset it, taken out and reinserted the SIM card, checked all recent apps and cleared their cache's, checked the device in safe mode. Now my phone is stuck in the opening screen after factory resetting it again and continues to reboot over and over. Does anyone have a solution to this problem?

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Re: DROID RAZR keeps rebooting
tbo27
Sr. Member

Sounds like it's boot looped. May be time for new equipment

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Re: DROID RAZR keeps rebooting
vzw_customer_support
Customer Support

We appreciate you taking so many great steps to find the reason for your phone rebooting, stevomccls. While the device was in Safe Mode, was it rebooting itself? If so, please try to put it back into Safe Mode then go into Settings > Privacy and make sure to uncheck Automatic Restore. Also, has there been any damage (physical or liquid) or any software alterations to your phone?

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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