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Did cache clear now people complaining of poor quality from my calls
Skymoose
Member

My Razr M was slowing down so I did a cache clear. That sped it back up but now people that I talk to on the Razr are complaining that my voice sounds garbled or in a tunnel? Could the cache clear have casued this?

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Re: Did cache clear now people complaining of poor quality from my calls
vzw_customer_support
Customer Support

Hi Skymoose!  I personally own a Droid RAZR M and I want you to enjoy yours as much as I enjoy mine.

Clearing the cache in the device memory should not affect the audio quality of your calls.  It appears there may be another issue you're experiencing.  Have you tried adjusting the audio volume while on a call?  Is this happening with all calls or just intermittently?  Do you have a device cover of case on your RAZR M?  If so, please remove the cover/case and retest.  Please let me know so that I can further assist.  Thanks!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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