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Do not disturb
EDWWAL83
Newbie
‎08-02-2016 04:41 PM

How do I shut off do not disturb? It turned on somehow so my volume is turned off. I don't hear my calls.

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Re: Do not disturb
vzw_customer_support
Customer Service Rep
‎03-24-2017 07:10 AM

Disabling a feature you don’t wish to use is important, EDWWAL83. Here’s how to disable Do Not Disturb: http://spr.ly/65808wPJg

JosephE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Do not disturb
Ann154
Community Leader
Community Leader
‎08-02-2016 05:38 PM

Which phone model do you have? It would be helpful to provide it to give device specific instructions.

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Re: Do not disturb
almeisam
Enthusiast - Level 2
‎03-22-2017 06:45 AM

I'm having the same problem - Droid Turbo - 6.0.1.  Do not disturb will not stay turned off.  It turns itself back on every night.

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Re: Do not disturb
Ann154
Community Leader
Community Leader
‎03-22-2017 07:05 AM

Do you have the Moto application setup to recognize when you are home or quiet hours? Also check the sounds and notifications section of the Settings.

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Re: Do not disturb
almeisam
Enthusiast - Level 2
‎03-22-2017 07:33 AM

I've been through the sounds and notification setting several times.  I do not see any way to configure the Moto application (all it shows for settings are "notificaions, let moto learn and privacy").

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Re: Do not disturb
sprmankalel
Champion - Level 3
‎03-22-2017 01:45 PM

Just go to Settings and use the Search for Do Not Disturb.

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Re: Do not disturb
vzw_customer_support
Customer Service Rep
‎03-24-2017 07:10 AM

Disabling a feature you don’t wish to use is important, EDWWAL83. Here’s how to disable Do Not Disturb: http://spr.ly/65808wPJg

JosephE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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