What was the file type you copied over? Did you attempt to import the file into your Contacts app?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Thanks for the file format suggestion. I found a file formatting utility in Windows Live Mail and was able to create a .csv file for transferring to the smartphone.
I'm glad to see that you were able to create a CSV file. Did this resolve your contact transfer concerns? You can also update your contacts by syncing your Gmail contacts with your phone and then simply upload the CSV file http://vz.to/162LxcU to your Gmail account.
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