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Droid Max phone
XRSCX012
Member

I was charging the phone last night and now it wont turm on.

Does anyone know how to open this phone to remove battery or how to reset phone to come back on?

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Re: Droid Max phone
Ann154
Expert
Expert

The battery is most likely to be not removable.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Droid Max phone
tikibar1
Sr. Leader
Sr. Leader

Since the battery isn't removable, you might try an alternative to a battery pull, i.e., hold the power and volume down buttons simultaneously for 15-30 seconds and see if that reboots the phone.

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Re: Droid Max phone
vzw_customer_support
Customer Support

The battery is non-removable. Are there any indicator lights on the device while it's charging? Have you attempted hard power cycling?

TylerK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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