Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Droid Maxx messaging not working
IrishAyes
Member

Anyone else having problems with their Droid Maxx since yesterday, March 5?

Suddenly the phone has started acting very strangely.  When I touch an icon or try to open something, there is about a 10-12 second delay before it opens.

Also my messaging is not working.  It's saying "sending" for hours and the recipient never receives it.  Other times I open up messaging and it immediately closes with the error message "Unfortunately, messaging has stopped." 

In the box where I type my outgoing messages, it says "sending disabled."

Help?

Labels (1)
Re: Droid Maxx messaging not working
vzw_customer_support
Customer Support

IrishAyes,

Oh no, let's get your phone to start working as it should. Did you recently download a new application that may have caused this to occur? What software version does your phone currently have? Have you tried to do a soft reset on your phone? Or to put it on safe mode? Please provide additional details so we can get to the bottom of this.

Thanks in advance,

KarenC_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: Droid Maxx messaging not working
mujugaba
Member

Please see if Hangouts is your default text messaging application. You can check by going to

Settings > Wireless & Networks - More... > Default SMS app

Alternately, you can use the Hangout application for both Hangout chats and text messaging if desired.

0 Likes