Droid Razr can't send picture messages since JellyBean update

[tikibar1]

Elector wrote:

Tiki my apologies it does not send or receivereceived from either phone with cellular data off.

Those phones can be sneaky if you aren't watching their every move.

[tikibar1]

That's the one.  And as far as I know, this is true for all carriers, not just Verizon.

[SuzyQ]

And the experiment bears out what you have said...

[#4]

yep I also confirmed it cannot be done without cellular data on. Strange I will have my pal turn his cellular data off and have him try it.

[SuzyQ]

tikibar1 wrote:

That's the one.  And as far as I know, this is true for all carriers, not just Verizon.

That explains why it used to be (and may still be) that you have to have a data plan on AT&T to send and receive pic messages.  For a long time I couldn't send picture texts to my sister because her phone couldn't receive them.  At least Verizon includes them as text messages and doesn't charge data for them.

[B33]

I love it when a Plan comes together b

[vzw_customer_support]

Hi dhedman88,

Let's get to the bottom of this! What specific issues are you experiencing with your device? When did the problem begin? I look forward to hearing from you soon.


Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

[aegunn3]

I'm having this exact sam problem--have had multiple calls to verizon tech support and cant get it solved--cant send texts to multiple persons and cant send pictures anymore

[B33]

Well i assume something has been Fixed as a few minutes ago).  I sent out a MMS picture message from both of my phones The first message i sent was on my Razr Maxx that i still have ICS on it went out to my Maxx that has Jelly Bean on it.. I then sent a MMS picture Message from my Maxx with J.B. after it re-sized the Picture back to my phone that has ICS it worked like a charm there was only a 10 sec. limit between the time it went out of each phone to the time the receiving phone got the Message..  b33

Both phones are Working well No issues as of Now with the Messaging..   Written by b33 @ 8:26 PM 5 / 6 / 2013

[Kelly_537]

I've contacted customer support through Verizon and have done Google

search. Verizon was very helpful and explained it was because of the new

downloads. I'm frustrated that I have to turn off WiFi when I send group

texts. This is the one thing that would make me love my droid as much as I

loved my Apple. I've reconfigured my WiFi to not turn on automatically and

how I'm draining my data plan. I don't understand how group texts is

treated like a multimedia text.