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Droid Razr is not sending full text messages
Brutiz00
Newbie
‎05-06-2013 08:40 PM

I don't believe that this was due to a software update, but I have one specific person that does not receive my full text messages when I go over a certain number of characters. It used to work fine, but recently this person cannot receive my full texts. Its weird though because its only this one person. Could the fact that they are in New York and I am in Ohio have anything to do with it?

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Re: Droid Razr is not sending full text messages
NuDroidUsrr
Specialist - Level 3
‎05-07-2013 02:55 AM

Brutiz00 wrote:

I don't believe that this was due to a software update, but I have one specific person that does not receive my full text messages when I go over a certain number of characters. It used to work fine, but recently this person cannot receive my full texts. Its weird though because its only this one person. Could the fact that they are in New York and I am in Ohio have anything to do with it?

  It shouldn't.. What phone / provider does this one person have?

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Re: Droid Razr is not sending full text messages
B33
Legend
‎05-07-2013 03:04 AM

+ 1  Brutiz00 Have you done any Cache Clears on your Phone lately you might have to do that  or any F.R.'s in the past 6 months..And there could be a slim possibility that and app is causing the issue.. but i would try a clearing of the Cache preferably a System Cache..

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Re: Droid Razr is not sending full text messages
Brutiz00
Newbie
‎05-07-2013 03:45 AM

>> blank posts removed <<

Message was edited by: Verizon Moderator

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Re: Droid Razr is not sending full text messages
mekellew
Newbie
‎05-08-2013 09:12 AM

I am having the same issue. I cleared my system cache and that did nothing. This is happening with multiple users. Sometimes they receive the first half of my text, sometimes the middle and sometime just the last two words out of a full text of more than 150 characters. I am not using any special characters or emoticons in these messages. Just letters, numbers and the period. This issue started happening about a week ago and is progressively getting worse.

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Re: Droid Razr is not sending full text messages
B33
Legend
‎05-08-2013 10:36 AM

Ouch well i'm not seeing this issue with my Maxx's  i don't write long messages or send a bunch of Messages out but if your having the issues i understand your concern of wanting it fixed.. you might try clearing your Message inbox and Out going boxes that might help..

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Re: Droid Razr is not sending full text messages
vzw_customer_support
Customer Service Rep
‎05-09-2013 05:20 AM

Brutiz00, have you downloaded a text messaging application to your device or are you using the standard text messaging feature that came on the device. If so, some software updates can conflict with the application software. I recommend that you delete any unwanted text messaging threads and the text messaging application. You will then need to power cycle your device off/on. I trust that these steps will improve the performance of your text messaging feature.

Lasina_H
Follow us on Twitter @VZWSUPPORT

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