Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Droid Razr not charging

I have an upgrade in 4 days but yesterday my Droid Razr just stopped taking a charge. I tried the wall charger and car charger and neither worked, but they both charge my boyfriends phone. It's not even showing up that the charger is connected (no green or lightning bolt while charging). I just moved to a new state and rely on my phone to talk with family and friends. Does anyone know what the problem could be? Or cost to fix it?

Thanks!! Smiley Happy

Labels (1)
Tags (1)
Re: Droid Razr not charging
Customer Support

Hello kelder1, a working phone is super important! Was there any physical or water damage on the phone? Any discoloration or debris in the charging port of the phone? Repairs would be done through the manufacturer of the device which is Motorola. For pricing, you can reach Motorola here:

VZW Support
Follow us on twitter @VZWSupport