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Well bigpoppi55 I think this is what your looking for..
If you cancel a line of Service, or if we cancel it for good cause, during its contract term, you'll have to pay an early termination fee. If your contract term results from your purchase of an advanced device, your early termination fee will be $350 minus $10 for each full month of your contract term that you complete. Otherwise, your early termination fee will be $175 minus $5 for each full month of your contract term that you complete. Cancellations will become effective on the last day of that month's billing cycle, and you are responsible for all charges incurred until then. Also, if you bought your wireless device from an authorized agent or third–party vendor, you should check whether they charge a separate termination fee.
We understand the importance of having a reliable device BigPoppi55. We definitely don't want to lose your valued business. I'm sorry you had to go through so many replacements prior to receiving your latest device. I'd like to clarity your current concern. You stated you had the phone for two days and noticed a crack on it. You also stated you just pulled it out of the box. When did you first notice the crack? Our replacement devices are subject to a rigorous 100 point inspection prior to being sent out for shipping. Have you had the opportunity to take the device to a store location? I recommend this for the benefit of a hands on evaluation? http://bit.ly/3SdsA
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