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Re: Droid Turbo 2 - Bluetooth "Disabled"
deilenberger
Enthusiast - Level 3
‎10-09-2020 08:51 PM

Ben - is there any way to force a new Android installation - using a APK or something?  One that is not embedded in the phone?

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Re: Droid Turbo 2 - Bluetooth "Disabled"
deilenberger
Enthusiast - Level 3
‎10-13-2020 08:32 AM

Hi - I've done the authentication - any help at hand?

Thanks!

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Re: Droid Turbo 2 - Bluetooth "Disabled"
vzw_customer_support
Customer Service Rep
‎10-15-2020 08:48 AM

Thanks, deilenberger.

Considering this is an EBay phone and you've already tried running in Safe Mode, and you've completed Factory Data Resets, your option would be to either reach out to Motorola for any possible repair options, or to purchase a new phone. We hope this information helps.

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Re: Droid Turbo 2 - Bluetooth "Disabled"
deilenberger
Enthusiast - Level 3
‎10-24-2020 01:17 PM

The information doesn't help in the least. It makes me think that Verizon won't be my cell carrier going forward.

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Re: Droid Turbo 2 - Bluetooth "Disabled"
vzw_customer_support
Customer Service Rep
‎10-26-2020 01:31 PM

deilenberger-

That is not the experience we want you to have. Please respond to my Private Message to better assist.

 

-CarmenT_VZW

 

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Re: Droid Turbo 2 - Bluetooth "Disabled"
Piscestg
Specialist - Level 1
‎10-27-2020 05:37 AM

This model is five years old. The hardware is most likely out of date and Google most likely doesn't support the OS with updates anymore. It may be a struggle to keep it going. This is just my opinion.

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