Droid Turbo 2 wifi issues.
CKH1539
Newbie

My Droid Turbo 2 will sporadically disconnect from wifi router at my office and I will have to select the wifi button to turn back on. Nobody else is having this problem.  And it won't connect at all to mifi hotspot at my house. It will say its connecting, but then drop the connection.  My tablet will connect to both of these with no problem, so I'm sure it is an issue with the phone.  I have gone through the troubleshoot process and still won't work.  Anyone else with this problem? Is there a fix for it?

Labels (2)
0 Likes
Re: Droid Turbo 2 wifi issues.
vzw_customer_support
Customer Service Rep

CKH1539, thank you for troubleshooting your device so far. It's important your phone can connect to WiFi. When did this start? Were there any changes such as new apps or software updtes prior to this happening?

 

TracyB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Re: Droid Turbo 2 wifi issues.
SLNOUT
Newbie

My Droid Turbo 2 suddenly quick connecting to wifi at any location, work, home & others.  I finally noticed that when I shut off Location it would work. 

0 Likes