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Everything I have read shows that the Droid Turbo is to get the update. The Droid Turbo 2 update has already been released. So where is the release for the Droid Turbo?
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Motorola isn't finished with it yet.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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I think Motorola is finished, it's Verizon that isn't finished. Motorola's Marshmallow update says "This device will be upgraded to the Android 6 (Marshmallow) release of Android, pending partner support". Verizon's the partner. I think it's pathetic that Marshmallow has been out since September and Verizon still hasn't provided the update to its customers.
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That isn't the only partner. The FCC Bluetooth, wifi and cellular radio manufacturers have complete their certifications before it can go to Verizon Wireless for the final build testing.
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Don't forget Google which also has a hand in it to test their apps. If they don't pass Google the play store will be removed. People actually don't know or realize this can happen.
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I knew there had to be a "partner" I was forgetting. That's an important one.
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I would just like an explanation to what is going on. The update was released, then pulled, then released again & now so many of us are stuck with it telling us our software is up to date, but that the system update failed....so was the update pulled AGAIN?
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But it should not have to take 6 months since Marshmallow has been released from Google.
Other phones have already got updated to Marshallow, so why not this phone?
Verizon is taking too long
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Motorola doesn't have the support staff that they used to have. Motorola not Verizon Wireless is responsible for writing the code to the update.
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You know, this really amuses me. Everyone complains about the wait and then spends a month complaining how the update messed the phone up. Same vicious cycle for years.