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Droid Turbo; can't hear callers but they can hear me
MOMCAT1214
Member

When making a call, I hear nothing.  Not the phone ringing, not the person answering; unless I turn on the speakerphone.  Went through all the troubleshooting steps to no avail.

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Re: Droid Turbo; can't hear callers but they can hear me
vzw_customer_support
Customer Support

My apologies to hear of the issues you're having with your Droid Turbo. Let's dig deeper into these concerns. When did this trouble begin? What's the impacted zip code? Has there been any physical or liquid damage to the device at all?



KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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