Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Droid Turbo update issue - no earpiece volume during calls.

Applied the latest update over the air last night to the Droid turbo. Now there is no volume during phone calls, switching over the speakerphone and the phone works fine, ring tones and other sounds are played perfectly over the same speaker. The only functionality impacted is voice calls. Downloaded and ran the repair assistant, same result. Factory Data Reset has been run. Is anyone else having a similar problem after the update?

Labels (1)
Re: Droid Turbo update issue - no earpiece volume during calls.
Customer Support


Hearing all your calls is important. Let's make sure they come in load and clear. Can the other party hear you? Does the phone work with headphones plugged in?

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!