Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Droid Turbo update prevents required permission changes
JOLTHO13
Member

Since my required update to my Droid Turbo, all of my apps require me to approve or deny specific permission settings before I am able to use the app. Either choice I make, I receive a message of Screen Overlay detected and I am instructed to turn this off in app permissions. Sometimes the app has this feature enabled, other times, it does not. I am not able to change this permission because the slider bar is grey. I am unable to use many apps that I have because of this. what is Verizon or Motorola doing to correct this problem? I have begun uninstalling apps that I am no longer able to use due to being unable to change required permission settings!

Labels (1)
Tags (1)
0 Likes
Re: Droid Turbo update prevents required permission changes
juand_vzw
Verizon Employee

This is not the device experience we wanted you to have. I know you rely on the performance of your phone heavily and I would love the opportunity to get this resolved for you. Have you tried to perform a factory reset to resolve these issues?

0 Likes