Droid headset jack
ridley
Newbie

I plugged in my Bose headset into the jack on my phone and I cannot get any sound.  The phone's music is working as I can hear it coming from the phone speaker.  What am I doing wrong?  Thanks.  Rich

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Re: Droid headset jack
Ann154
Community Leader
Community Leader

Have you verified it is plugged in all the way?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Droid headset jack
tikibar1
Community Leader
Community Leader

Have you checked the jack to ensure it doesn't have any lint in it?  Have you checked the headset to ensure it works in other devices?

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Re: Droid headset jack
Glitch
Enthusiast - Level 3

I had the same issue and cleaning out the phones headphone jack solved the issue.

Lots of people appear to be having this issue, I've seen several posts on other message boards.

Motorola has a posting on it as well

https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/85247/p/30%2C6720%2C...

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Re: Droid headset jack
Kooshie
Contributor - Level 2

My husband had to have his phone replaced due to a faulty line jack.  I would try cleaning it and if that doesn't work you might need to get the phone replaced.

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