Droid not recognizing sd card
katherinemruth

My droid razr does not recognize the sd card. I have checked to make sure it is inserted correctly, But it still wont work. I tried to mount it and it says to insert an sd card. Can anyone help me

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Re: Droid not recognizing sd card
KensingtonKim
Newbie

I'm having the same problem with my HTC Incredible right now- lost all my contacts and the back-up assistant only restored 1/8 of my contacts.

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Re: Droid not recognizing sd card
SoccerRef12
Specialist - Level 1

You could try copying the contents of your SD card directly to your PC. Most new PCs have a SD card reader slot. Then re-insert your SD card into your device and try to reformat it. If that doesn't work....you may have to get a new SD card. Bummer.

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Re: Droid not recognizing sd card
vzw_customer_support
Customer Service Rep

Katherine, thanks for your post and trying to troubleshoot on your own. We need to determine whether this is an issue with the card itself or the phone hardware. Do you have another SD card to try? If so, please insert that one in your phone. Try your SD card in another phone or computer as well. If your phone is not reading any SD cards, the phone may need to be replaced. If the SD card cannot be read in other devices, it may need to be replaced.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Re: Droid not recognizing sd card
KensingtonKim
Newbie

I think I am having the same problem- my phone just keep re-booting and will not get past the "DROID" screen. Will I loose all of my pictures?

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Re: Droid not recognizing sd card
Debroy
Newbie

my phone is saying the same thing ..I dont want to lose everything I have business files on it

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Re: Droid not recognizing sd card
vzw_customer_support
Customer Service Rep

Help is here Debroy. May I ask have you tried the steps that MarquiaF noted? If so then what were the results? Also, what size is the memory card? Can I assume that there isn't any physical or liquid damage on the device? Let us know the status so we can proceed.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

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Re: Droid not recognizing sd card
Cubman23
Newbie

I keep getting a warning message that my sd card has unexpectedly unmounted.  Other than rebooting each time this happens to treat the symptom, is there a cure? 

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Re: Droid not recognizing sd card
vzw_customer_support
Customer Service Rep

Cubman23,

There's a remedy for just about everything. Do you also have the DROID RAZR? How long has this been going on? Any physical damage done to the SD card? And when you check the slot can you tell if it's loose or not?

EvanO_VZW

Follow us on twitter @VZWSupport

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Re: Droid not recognizing sd card
Ron524
Newbie

I have the same issue with my RZR so I went out and bought a brand new SD card and it still has the same issue. My SD card remains empty and my phone storage is over 90% used. This is frustrating the crap out of me. I cant afford a new phone. Gimmie a fix here!....Please?

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