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Droid razr maxx email "sync error"
whodatnation12
Newbie
‎12-29-2012 09:18 PM

I'm trying to sync my email accounts and it keeps telling me "sync error". I have all the information entered correctly. I recently hard reset my phone and not sure why it keeps telling me error. Has anybody ever had this issue?

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Re: Droid razr maxx email "sync error"
dimap52
Specialist - Level 1
‎12-30-2012 06:46 AM

Yes.

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Re: Droid razr maxx email "sync error"
tikibar1
Community Leader
Community Leader
‎12-30-2012 07:30 AM

You may want to do a search on this forum or look to the right under More Like This for similar threads.  Yes, there are others experiencing e-mail sync issues, different phones and e-mail accounts.  What the issue is and related fix seem to be up in the air at the moment, I'm afraid.

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Re: Droid razr maxx email "sync error"
nkrosby
Newbie
‎12-30-2012 11:56 AM

Yes, my email had been working perfectly until a few days ago (the email function provided with the Droid Razr Maxx HD)...  Now I get a sync error message, and when I respond with requested information it will either tell me the username or password is incorrect, or that  the server is not available, or it gives me another sync error message.  It did work once after turning it on the other morning, but not since, even after deleting the email accounts and re-entering them.  Email works fine on my laptop or with the Yahoo droid app... 

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Re: Droid razr maxx email "sync error"
Desertrokon
Enthusiast - Level 1
‎12-30-2012 12:17 PM

I also have this problem with my Droid Razr Maxx HD with the same symptoms and messages described by nkrosby.

Started happening 2 days ago.....

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Re: Droid razr maxx email "sync error"
kruskin
Newbie
‎01-01-2013 07:46 AM

I too have had the exact same issue with my Droid Razr Maxx HD.  My yahoo email had been working perfectly for two months after I got the phone, but now it continually gives me sync errors and asks me to re-validate the account and then says my username or password is wrong, even though they are correct and working on the yahoo mail app and on computers. 

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Re: Droid razr maxx email "sync error"
tikibar1
Community Leader
Community Leader
‎01-01-2013 08:22 AM

There are at least four other threads noting similar issues about e-mail syncing, mainly Yahoo and AOL.  You may want to try setting your e-mail account up as 'Other' or set Yahoo up as an IMAP account.

If you haven't seen the other threads:

https://community.verizonwireless.com/message/920801#920801

https://community.verizonwireless.com/thread/790390

https://community.verizonwireless.com/thread/790925

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Re: Droid razr maxx email "sync error"
Indian
Contributor - Level 1
‎01-01-2013 09:04 AM

Setting Yahoo and Hotmail email as "other" solved my problem and works perfect for me.  Have a nice day.

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Re: Droid razr maxx email "sync error"
tikibar1
Community Leader
Community Leader
‎01-01-2013 11:17 AM

Good deal !  Happy New Year!

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Re: Droid razr maxx email "sync error"
kruskin
Newbie
‎01-01-2013 03:02 PM

Thanks for that tip, but my understanding is that if you do "other" instead of the yahoo option, then you can't get emails pushed to you instantaneously - it only checks for email every 15 minutes at best.  I suppose I can live with that for a few days, but I was really hoping this issue would get fixed for good.

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