Re: Droid razr maxx won't send or receive picture messages
DrDrewsky
Enthusiast - Level 2

Here is a picture I emailed myself but I can't text it on the Droid Maxx.

Sent from my Verizon Wireless 4G LTE DROID

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Re: Droid razr maxx won't send or receive picture messages
vzw_customer_support
Customer Service Rep

Hello DrDrewsky!

Thank you for providing the information about the device. Let's get to the bottom of this once and for all! Since you are now getting the error message that too many messages are in queue, it seems they have indeed been waiting to send, and the phone will only hold a certain amount.
I'd like to gather some additional data. Are you using the default messaging application, or a third party application? If you're using a 3rd party application, please try with the default messaging application. If you're using the default messaging application, please go into your messaging and delete any unneeded messaging threads. Please also go to settings/application manager/messaging and clear cache and data.

Keep us posted, please!

ChristinaB_VZW
Follow us on Twitter @VZWSupport

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Re: Droid razr maxx won't send or receive picture messages
vzw_customer_support
Customer Service Rep

DrDrewsky

That is not good. I want to make you are able to to use all the functions on your phone.  How long has this issue been going on for?  Do you have enough memory space on your phone?  Let's get this resolved today. 

Follow these troubleshooting steps by clicking on the link and keep us updated:
http://www.verizonwireless.com/support/droid-maxx-troubleshooting-mms/

YareliM_VZW

Follow us on Twitter at @VZWSupport



Re: Droid razr maxx won't send or receive picture messages
DrDrewsky
Enthusiast - Level 2

I deleted old texts with pics and now it works fine. Thank you !

Drdrewsky

Sent from my Verizon Wireless 4G LTE DROID

Re: Droid razr maxx won't send or receive picture messages
DrDrewsky
Enthusiast - Level 2

After deleting old texts it works fine now. Thank you!

Sent from my Verizon Wireless 4G LTE DROID

Re: Droid razr maxx won't send or receive picture messages
ThoDen88
Enthusiast - Level 1

I've had the same issue, and deleting old texts worked for me as well. As soon as a started deleting them the message finally went through.