Earpiece speaker not working.
Chief2GFD
Newbie

The earpiece speaker om my Razr Maxx does not work during a call. I did a factory reset hoping that might help, but to no avail. Anyone else have this issue? Probably time for a new phone. LOL

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Re: Earpiece speaker not working.
vzw_customer_support
Customer Service Rep

Chief2GFD,
Having audio issues are never a good thing. Let’s look at the details. Does your phone work on Speaker? Can you use a headset or headphones? Do know if you phone is under warranty?

JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Earpiece speaker not working.
Chief2GFD
Newbie

It does work on speaker, not sure about headset. Its probably not under warranty, I've had the phone for a few years.

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Thank you,

Verizon Moderator

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Re: Earpiece speaker not working.
vzw_customer_support
Customer Service Rep

Chief2GFD,


We know how important it is to have a properly working device. I have gone ahead & sent you a private messge so we may review further options for you.


ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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