Email not working since ICS Upgrade!

[JTinNepa]

Can anyone help...  Support wants me to do a factory reset, i want to avoid it if i can!

Ever since the upgrade my email doesn't work. When i click on the email app and it launches is shows i have no emails set up. When i try adding them again it says the email account already exists!  Any ideas?

Thanks,

JT

[Ann154]

You have already tried to remove the account from the phone?

You could try clearing the data for the email application. Settings > applications > manage applications > all tab > scroll down to email and select it. Press the clear data button.

You'll have to set up all your email accounts again.

[AMRACKER]

Same here.  When I delete the email account and re install it, all new emails come in but that is where it ends.  Tech support said it is a known issue and they are working on it.  I just, literally, finished the factory reset and it did not do any good.  I installed K9 mail as a back up until the  problem is fixed. 

[JTinNepa]

Good to know AMRACKER. I can't even see my accounts to delete!

[JTinNepa]

Ann154. Thanks....I went to try that before even calling support.  The button for this is grayed out even though it shows i ha 92.0 of data there.

[Ann154]

The email information might be under a different application. Email storage perhaps. I don't have a Razr to check.

[AMRACKER]

Obviously this is wide spread, I hope that they resolve this quickly.  I use my phone for business and rely on emails all the time.  I had a BB for 7 years with hardly no problems, just got the Razr Maxx 2 weeks ago and looking like a mistake.  We shall see.  The Tech support agent was really nice and helpful, thumbs up to Verizon for that one. 

[CTRaider]

Not sure what type of email you are referring to. This may help: https://community.verizonwireless.com/message/836812#836812