Email problem
azjetman
Newbie

Does anyone know why when sending email from a hotmail account why no body of the email shows, only the subject and myself as the sender?  Gmail works correctly

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Re: Email problem
smashogre
Specialist - Level 1

Mine wouldn't let me complete the setup using the specific Hotmail/Live account. I had to choose the generic email and input my live.com email address and password...that worked and I have text. Maybe give that a go?

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Re: Email problem
Ann154
Community Leader
Community Leader

Do you have your setting in the email app to only download the headers? You can change to a size of email that you want to download. I usually put mine at the largest text only size, but you csn change to what you are comfortable with.

Message was edited by: Ann154

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Email problem
Ann154
Community Leader
Community Leader

Okay I might have read that wrong, but see if that helps you anyway.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Email problem
azjetman
Newbie

I don't see that option offered

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Re: Email problem
azjetman
Newbie

No help yet

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Re: Email problem
Ann154
Community Leader
Community Leader

Try removing the account from the phone and then add it back while verifying the server settings are correct.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Email problem
azjetman
Newbie

I have done that as well, and that didn't work either, still only shows the sende (myself) and a subject, no text in the body

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Re: Email problem
smashogre
Specialist - Level 1

If you open the email then long press where the body text should be and do a 'Select All' do you then see txt?
I had a similar issue with a WinMo 6.5 phone, turned out that the color theme I'd applied was making the text white, on a white background 😕

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Re: Email problem
azjetman
Newbie

If you are saying to long press on an email I send myself to test it doesn't give me that menu, it only gives me that menu when I'm composing, and yes it shows then, but it always did when I was composing along with the default Verizon signature saying "Sent from my Verizon wireless 4G LTE Phone"

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Re: Email problem
smashogre
Specialist - Level 1

I should have suggested you try doing a reply to one of the emails and in the body of that, try the long press etc...

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