And now on Google play it is telling me package file invalid.... Please help because I don't have patience for this and every time I try to chat with a rep. it says all are busy...
A Google search of several sources recommends the following:
Try this several times:
Settings > Apps > All > Google Play Store: Force Stop, Clear Data, Clear Cache
and then reboot your phone.
If the above does not work try this:
Settings > Accounts > Google > Click on your Gmail email address > Remove account.
Then, add the account back and reboot your phone.