False text message count
MillenniumMan
Enthusiast - Level 1

I have a Droid Razr M. It seems that whenever I download apps or when apps update, the text message count goes to 1 or 2, when in fact there is no text message...reading previous texts or tapping the app doesn't clear the count.  The only way I know to clear the little orange count box is to reboot the phone. Anyone encounter this problem or know what to do about it? This was happening in ICS and now JB.

Labels (2)
Re: False text message count
JamieG43
Newbie

I have this problem, too!

Says I have a text message when I don't.

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Re: False text message count
vzw_customer_support
Customer Service Rep

Let's get to the bottom of this JamieG43! Does this happen when you download or update applications as well? Please share any trends you notice. Try navigating to Settings>Apps>Messaging (the text messaging application)>Clear data>Power off on, test, observe and advise. You can view visuals here
http://vz.to/1i22m9x

TominqueBo_VZW
Follow us on Twitter @VZWSupport

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Re: False text message count
JamieG43
Newbie

Thank you!!

Personal info removed as required by the Terms of Service.

Message was edited by: Admin Moderator

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