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GPS cannot get a fix
deosola
Member

I'm having a "searching for GPS" issue that has been discussed in various places on the web.

I have the following:

1. Motorola Droid RAZR on Verizon

2. Android 4.1.2 and Google Maps version 6.14.4

3. I cannot get a GPS Fix on any apps using the GPS, including Google Maps and Naviation.

4. All I have to do is open up any app that uses the GPS

I tried:

  1. turning on the off the GPS.  
  2. Clearing cache on all GPS apps
  3. Uninstall Google maps update
  4. Reinstall Maps update

Nothing worked.

I even tried a Factory Data Reset.  That didn't fix the issue. 

I read that it could be a SIM card issue.  Can I get that replaced for free?

Terry

Labels (1)
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Re: GPS cannot get a fix
tikibar1
Sr. Leader
Sr. Leader

yes, SIM cards are free at your local Corporate Verizon store:

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Re: GPS cannot get a fix
deosola
Member

Is it likely that the problem is with my SIM card?  It is a well known problem on the web. 

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Re: GPS cannot get a fix
deosola
Member

There is a new version of Google Maps that will come out (version 7.0).  I wonder if that will fix the issue.

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Re: GPS cannot get a fix
deosola
Member

I just got the new version of Google Maps (v. 7).  I was hoping that would correct my problem with getting a GPS fix.  It has not.


So far I tried the following:

1)  Toggling the GPS on and off

2)  Clearing the cache

3)  Uninstalling Maps

4)  Removing SIM

5)  Removing SD Card

6)  Installing various GPS apps

7)  Doing a factory device reset

😎  And various combinations of the above

I have only the following options:

1)  Try a new SIM card (Free)

2)  Get a refurb (seems like a waste of money)

3)  Get a brand new phone at full price (a greater waste of money)

4)  Switch to a new carrier (will incur early termination fee but will be cheaper than 3

Any other suggestions?

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Re: GPS cannot get a fix
breezex
Sr. Member

> 6)  Installing various GPS apps

By this do you mean that you have tried various GPS and sensor test programs from the Google Playstore?  If so what do they tell you about your GPS and sensor(s)?  If these test programs will not work or indicate a non-working sensor/receiver, then you probably have a hardware problem.

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Re: GPS cannot get a fix
deosola
Member

I didn't want to hear that because that means I really only have 4 options.

1)  Live with it since I am out of warranty

2)  Buy a brand new phone at list price (Too expensive)

3)  Buy refurb (seems like a waste since I would get another phone in 9 months)

4)  Switch carrier (would have to determine if earlier termination fee is too high.

Or I could try (which I will) to get a new SIM card.

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Re: GPS cannot get a fix
deosola
Member

I see others on this forum report a very similar issue.  And I've seen others on other boards report the same issue.  Does this mean it is a software issue?

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