Group texts failing
jaj77
Enthusiast - Level 2

Hope someone can help me out! I have a Motorola Droid RAZR HD. Have had it for about 2 weeks now. Up until Wednesday group texting was working like a champ. Now all of sudden any group text I send fails. The message detail says: Message delivery failed or message receipt failed. If I reply to a group text, same message. I haven't made any settings changes that I am aware of. And haven't added a lot of software or anything. Any ideas?

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Re: Group texts failing
NuDroidUsrr
Specialist - Level 3

Have you cleared the cache for the messaging app? SETTINGS | APPS | Slide over to ALL | TEXT MESSAGING and try clearing the cache first, and if that does not work, you could always clear the data also.

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Re: Group texts failing
jaj77
Enthusiast - Level 2

Cache is empty. If I clear data does that delete all of my texts?

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Re: Group texts failing
NuDroidUsrr
Specialist - Level 3

  No, I just did it and all my text messages are still there.

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Re: Group texts failing
NuDroidUsrr
Specialist - Level 3

Are you talking about groups of contacts that you have, or just a text message where you added certain people to? I am just wondering, it seems like an error message that comes from trying to send a text to a phone number that cannot receive text messages.

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Re: Group texts failing
jaj77
Enthusiast - Level 2

It's not a group contact. I add recipients to a text. The same set of contacts that worked Tuesday didn't work Wednesday. Which is why it's so confounding. I'll try clearing the data and see if that does anything. thanks for the help!

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Re: Group texts failing
jaj77
Enthusiast - Level 2

Clearing the data didn't fix it. I guess I'll have to go in to Verizon. Thanks again for the suggestion!

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Re: Group texts failing
NuDroidUsrr
Specialist - Level 3

1 last question. Is it failing when you try to reply to the existing group message, or have you created a new group message and had it fail there? Have you text all the people individually to make sure they get the messages come through?

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Re: Group texts failing
jaj77
Enthusiast - Level 2

I've done both, reply to an existing group and create a new group text. And I can send texts to the individuals, just not the group.

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Re: Group texts failing
quiltingbelle1010

Having the same trouble too Smiley Sad Did you ever find the problem & get it fixed? Please share, thanks!

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