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HP laptop does not see Droid Turbo 2 hot spot
jblakley
Member

Have had no problems for over 1 year. Two Droid Turbo 2 phones used as hot spots on several different computers. Suddenly neither phone could be found by any of the computers. After about 2 hours of trying to troubleshoot, both phones are suddenly recognized by all but one computer. I have checked all the settings and updated drivers but neither phone is recognized by one computer. Any suggestions would be appreciated.

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Re: HP laptop does not see Droid Turbo 2 hot spot
Ann154
Expert
Expert

Is the phone broadcasting the same Wi-Fi frequency that is compatible with the computer's Wi-Fi network card.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: HP laptop does not see Droid Turbo 2 hot spot
stef7
Sr. Member

WiFi analyzer from the Microsoft Store (free), or my favorite, Netstumbler?

If your PC can't see it, then you have a problem.

I would verify you are downloading the correct driver from HP for your OS, model, and manufacturer of wifi hardware. I would make sure your BIOS is updated, and boot to BIOS and make sure WiFi is enabled.  Then I would uninstall the WiFi driver, reboot and re-install (if it doesn't automatically do so).

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