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Has anyone had issues with the Yahoo Mail app?
lucychik
Member

A couple of months ago, I noticed my battery draining quickly while I was at work (data, not wifi) and not long after that I received a notice that I had used 75% of my data in less than 2 weeks!  My daughter and I share 10GB data and we rarely use more than 4GB total.

Called tech support, realized it was YAHOO MAIL draining my juice and data,  Support suggested uninstalling and reinstalling the app thinking maybe there was a glitch in updates causing it to constantly sync everything,.  I uninstalled the app, waited until my billing cycle had ended and  reinstalled it.
Same thing happened within days.

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Re: Has anyone had issues with the Yahoo Mail app?
vzw_customer_support
Customer Support

lucychik,

We definitely want you to be worry free when it comes to your data usage. The great thing is that we have narrowed it down to the Yahoo Mail application. Your device comes with a native email application. I would recommend removing the Yahoo Mail app and making use of the native email app to pull your emails. Click here for steps http://www.verizonwireless.com/support/knowledge-base-84550/

SandyS_VZW
Follow us on Twitter @VZWSupport

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Re: Has anyone had issues with the Yahoo Mail app?
vzw_customer_support
Customer Support

lucychik,

We definitely want you to be worry free when it comes to your data usage. The great thing is that we have narrowed it down to the Yahoo Mail application. Your device comes with a native email application. I would recommend removing the Yahoo Mail app and making use of the native email app to pull your emails. Click here for steps http://www.verizonwireless.com/support/knowledge-base-84550/

SandyS_VZW
Follow us on Twitter @VZWSupport