Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Have 4g but no Cell service after 9.18.79.XT926 update
SirLliak
Member

After the update I lost cell service but still have data on my Droid Razr Maxx HD. I restarted the phone to see if it would fix the issue no luck, I then did a factory reset and still nothing. Anyone else having this issue?

Labels (1)
Tags (1)
0 Likes
Re: Have 4g but no Cell service after 9.18.79.XT926 update
eaglesark
Member

I've been having the same issue since the OS update. My 4g is constantly being grayed out and I loose cell service.  With that problem and then it constantly freezing now, I am wishing I did not accept the update now.  I really think it has something to do with the new app that came with the update (com.gravitymobile.hornbill).  The app that nobody can forcestop or uninstall.  Verizon, please fix this issue. 

0 Likes
Re: Have 4g but no Cell service after 9.18.79.XT926 update
gm2
Member

I have the opposite problem, phone still works, but 4G freezes then looses all data connection.  I have found that if I went into flight mode then turned it off, it'll connects again.  Very annoying, prompt respond please or I'll return the phone and service

0 Likes