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Hot phone?
bgreenaker12
Member

So I'm guessing by what I've been reading, that it's not normal for my less then a month old phone to get very warm and chow through the battery. I mean, I have to plug in several times as day!

My husband's phone, identical to mine is fine.

We have the Moto Luge on the prepaid plan.

Is there a fix for this?

Betsy

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Re: Hot phone?
vzw_customer_support
Customer Support

I'm sorry to learn that your prepaid service phone get very warm bgreenaker12! While we only have access to postpaid service phones and accounts, please reach out to our prepaid customer service team at 888-294-6804 for further assistance.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: Hot phone?
vzw_customer_support
Customer Support

I'm sorry to learn that your prepaid service phone get very warm bgreenaker12! While we only have access to postpaid service phones and accounts, please reach out to our prepaid customer service team at 888-294-6804 for further assistance.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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