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How can I locate my lost device?
Soquel_Deb
Member

Near as I can figure, I lost my phone yesterday on the way to the train.  While it has password screen protection and I have suspended service, I am hoping there is a way to use GPS/geo locate to find the phone? Any ideas?

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Re: I lost my phone, is there any way to geo locate it?
vzw_customer_support
Customer Support

I would be lost without my phone Deb, sorry to learn that it got lost. All android devices can be located with a Google via Android Device Manager if you have linked your phone to Google. See details at this link: http://spr.ly/6580BXeig

However, you indicate that you suspended the phone and the above feature requires the phone to be active.


Do you have insurance on the phone? If you do, you can submit a claim online and get a replacement pronto. You can submit claim at this link: http://spr.ly/6581BXei9


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I lost my phone, is there any way to geo locate it?
vzw_customer_support
Customer Support

I would be lost without my phone Deb, sorry to learn that it got lost. All android devices can be located with a Google via Android Device Manager if you have linked your phone to Google. See details at this link: http://spr.ly/6580BXeig

However, you indicate that you suspended the phone and the above feature requires the phone to be active.


Do you have insurance on the phone? If you do, you can submit a claim online and get a replacement pronto. You can submit claim at this link: http://spr.ly/6581BXei9


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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