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How do I disable notifications for the hangouts app?
tigrca01
Member

I disabled the Hangouts app on my Droid Turbo.

But every now and then, no matter what I'm doing it seems, a notification window pops up saying "Unfortunately, Hangouts has stopped working".

Since the app is disabled, that it's not working is no surprise!

Why is this notification popping up and how do I stop it?

Thanks.

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Correct Answers
Re: Hangouts app
tigrca01
Member

I guess maybe the first "disable" didn't take properly; maybe some other app was using hangout or something.

So it worked the second time around.

Cleared the cache, the data, force-stopped and then disabled the app.

View solution in original post

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Re: Hangouts app
Ann154
MVP MVP
MVP

Did you also turn off the notifications for that disabled application?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Hangouts app
tigrca01
Member

Thanks for the reply, Ann.

No, I had not turned off "notifications", but I did just now.

Funny, immediately after I did and returned to the "disabled" apps screen, it gave me the "hangouts has stopped working" message.

Perhaps a last gasp of protest, eh?

I'll let you know.

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Re: Hangouts app
tigrca01
Member

Yeah, well.

It just informed me again it has stopped working.

Annoying, I tell ya.

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Re: Hangouts app
Ann154
MVP MVP
MVP

Does it give you the error if you left the application enabled and didn't use it?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Hangouts app
tigrca01
Member

Sorry for the delay, Ann.

Time really got away from me.

So I did re-enable the app a couple of days ago, and I haven't seen the message since.

I'm going to make sure the cache and data is all cleared, force-stop the app and disable it again.

See what happens.

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Re: Hangouts app
vzw_customer_support
Customer Support

Sounds like a great plan tigraca01. If you need us we are here for you. Have a lovely rest of your evening.


AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Hangouts app
tigrca01
Member

I guess maybe the first "disable" didn't take properly; maybe some other app was using hangout or something.

So it worked the second time around.

Cleared the cache, the data, force-stopped and then disabled the app.

0 Likes
Re: Hangouts app
Ann154
MVP MVP
MVP

That's good to hear it is working as expected now.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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