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How do I fix my Netflix App?
Txpayne
Member

I just updated my droid turbo 2 last night to 25.11.10.en.us, and now my Netflix app doesn't start up. I even tried resetting my phone, as well as uninstalling and reinstalling netflix. Does anyone know a solution?

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Correct Answers
Re: Droid turbo 2 update broke Netflix app
Nliesing
Member

I found a fix that someone posted on another forum regarding getting Netflix to work after the 7.0 upgrade.  I tried it and it works.

Force close Netflix, clear just the cache in the app storage, and open up Netflix.  Netflix then crashes with an error code to restart the device.

Restart the device.

Open up Netflix, and the error will come up again.  Hit OK and reopen Netflix again.  Keep hitting OK and re-opening Netflix, and the app eventually starts normally.

View solution in original post

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Re: Droid turbo 2 update broke Netflix app
ndea25
Member

When I saw your post, I checked my Netflix.  It isn't working either. Not only that, this update seemed to make my phone slower and it's harder to read the notifications which now are all white with tiny icons. Verizon, please help with these issues. I'd like to go back to before the update if I could. 

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Re: Droid turbo 2 update broke Netflix app
Ann154
Expert
Expert

You can't revert to the previous version of the OS.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Droid turbo 2 update broke Netflix app
ndea25
Member

That stinks. I wonder what else this update messed up.

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Re: Droid turbo 2 update broke Netflix app
Nliesing
Member

I have the same problem after receiving the Nougat update on my Turbo 2.

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Re: Droid turbo 2 update broke Netflix app
LINEQUEENBEE
Member

My Netflix will play on cell but no longer will cast to my chromecast

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Re: Droid turbo 2 update broke Netflix app
SILLYRETTA
Member

My Hulu quit  will Verizon help?

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Re: Droid turbo 2 update broke Netflix app
LINEQUEENBEE
Member

finally got it to work, uninstalled and reinstalled google home app that governs the chromecast

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Re: Droid turbo 2 update broke Netflix app
Nliesing
Member

I found a fix that someone posted on another forum regarding getting Netflix to work after the 7.0 upgrade.  I tried it and it works.

Force close Netflix, clear just the cache in the app storage, and open up Netflix.  Netflix then crashes with an error code to restart the device.

Restart the device.

Open up Netflix, and the error will come up again.  Hit OK and reopen Netflix again.  Keep hitting OK and re-opening Netflix, and the app eventually starts normally.

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Re: Droid turbo 2 update broke Netflix app
ndea25
Member

I just tried it (without restarting my phone) and it worked.  Thank you.  I just wish the update hadn't made my phone so slow.

Sent from Yahoo Mail on Android

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