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How do I get my Droid Turbo 2 to Connect to the Network Extender?
Willy_b
Member

My new droid turbo 2 does not indicate it is connected to the verizon network extender in my home. Any suggestions?

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Re: new droid turbo 2 not connected to network extender
Snn5
Sr. Leader

Make sure Advanced Calling is turned off/disabled.  You cannot us AC with an extender.  Those extenders are 3G only and the phone is searching for 4G signal.  The 2 types are not compatible.

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Re: new droid turbo 2 not connected to network extender
Snn5
Sr. Leader

Make sure Advanced Calling is turned off/disabled.  You cannot us AC with an extender.  Those extenders are 3G only and the phone is searching for 4G signal.  The 2 types are not compatible.

Re: new droid turbo 2 not connected to network extender
smith6612
Sr. Member

Another note - if the phone is an LTE phone which does not have a secondary CDMA radio working in the background, the device will stick to LTE at the slightest sign of a signal. In this sort of a situation, it would be best to consider a WeBoost amplifier/antenna system capable of handling LTE over the range extender from Verizon.

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Re: new droid turbo 2 not connected to network extender
Willy_b
Member

That is absolutely true, made the difference.

Re: new droid turbo 2 not connected to network extender
Willy_b
Member

Thank you for your input!

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Re: new droid turbo 2 not connected to network extender
smith6612
Sr. Member

You're welcome!

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Re: new droid turbo 2 not connected to network extender
Snn5
Sr. Leader

Glad that worked.

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