Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
How do I get my Droid Turbo 2 to Connect to the Network Extender?
Willy_b
Member

My new droid turbo 2 does not indicate it is connected to the verizon network extender in my home. Any suggestions?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: new droid turbo 2 not connected to network extender
Snn5
Sr. Leader

Make sure Advanced Calling is turned off/disabled.  You cannot us AC with an extender.  Those extenders are 3G only and the phone is searching for 4G signal.  The 2 types are not compatible.

View solution in original post

Re: new droid turbo 2 not connected to network extender
Snn5
Sr. Leader

Make sure Advanced Calling is turned off/disabled.  You cannot us AC with an extender.  Those extenders are 3G only and the phone is searching for 4G signal.  The 2 types are not compatible.

Re: new droid turbo 2 not connected to network extender
smith6612
Sr. Member

Another note - if the phone is an LTE phone which does not have a secondary CDMA radio working in the background, the device will stick to LTE at the slightest sign of a signal. In this sort of a situation, it would be best to consider a WeBoost amplifier/antenna system capable of handling LTE over the range extender from Verizon.

0 Likes
Re: new droid turbo 2 not connected to network extender
Willy_b
Member

That is absolutely true, made the difference.

Re: new droid turbo 2 not connected to network extender
Willy_b
Member

Thank you for your input!

0 Likes
Re: new droid turbo 2 not connected to network extender
smith6612
Sr. Member

You're welcome!

0 Likes
Re: new droid turbo 2 not connected to network extender
Snn5
Sr. Leader

Glad that worked.

0 Likes